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Certification
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Prerequisite
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Description
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Cisco Advanced IP Communications Sales
Specialist
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Cisco Sales Expert
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Individuals achieving this certification
have the skills necessary to effectively assess, recommend, and guide implementation
of IP Communications solutions tailored to address specific customer needs.
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Cisco IP Communications Express Specialist
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Valid CCNA or CCDA
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Tests the basic VoIP technology skills
required to install and maintain multi-service network solutions. Cisco Call Manager
Express and Cisco Unity Express are emphasized in this foundational IP Communications
program.
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Cisco IP Communications Express Sales
Specialist
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Cisco Sales Expert
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Tests basic understanding of Cisco
IP communications solutions, and have demonstrated the knowledge and skills necessary
to assess, recommend, and guide the implementation of a basic IP Communications
solution.
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Cisco IP
Contact Center
Express Specialist
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None
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Tests the comprehensive set of skills
and knowledge required to plan, design, implement, and operate the Cisco Unified
Contact Center Express.
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Cisco IP Telephony Design Specialist
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Valid CCDA
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Tests the ability to design a scalable,
converged network using QoS, Cisco Call Manager clustering, H.323, MGCP, or SIP
signaling protocols, and assess the scope of work required to integrate legacy TDM
PBXs and voice mail systems into an existing data network.
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